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Shopify disconnected

Reconnect your store when events stop arriving.

If the app shows your store is no longer connected, store events have stopped and flows don't run. This happens when the app is uninstalled from Shopify or Shopify revokes access.

  1. Open Connections and expand Shopify store.
  2. Connect the store again the same way you did the first time. See Connect your Shopify store.
  3. Under Store events, check that every event shows active. If not, click Re-register store events.

Orders placed while the store was disconnected don't trigger flows afterwards.

Still stuck? Contact us — tell us what you tried and what you see, and we'll help you finish the setup.